What We Collect and Why We Collect It
When you register, we collect your name, contact details, and a verified account identifier. When you deposit using bKash, Nagad, or Rocket, we log the transaction reference and wallet number to reconcile your account balance — we do not store your full mobile banking PIN or
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password. We also collect device and session data, such as your browser type, IP address, and page interaction timestamps, so we can keep your account secure and the lobby running correctly on your device. If you contact our support team, those messages are retained to track
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how your query was handled. We collect this data because it is operationally necessary: without a verified wallet record, withdrawals cannot be processed back to your bKash or Nagad account accurately. Where we rely on your consent — for example, optional marketing messages — you can
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withdraw that consent at any time through your account settings. This policy applies to the www11kk website and any associated mobile-access path. It does not apply to third-party sites, and your rights under it are subject to your local law and the eligible regions in which
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www11kk operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.